Contacts
Business and Domestic Customers
Customer Service
Hours: Monday to Friday from 9 to 13 and from 14 to 18
Toll free number: 800 922 233
For calls from mobile/abroad: 06/88843291
Fax: 06/88843225
E-mail: ufficioclienti@metaenergia.it
PEC address for complaints: sc.metaenergia@pec.it
Corporate Customers
Customer Service Corporate
Hours: Monday to Friday from 9 to 13 and from 14 to 18
Phone: 06/88843232
Fax: 06/88843223
E-mail: clienticorporate@metaenergia.it
Communications
Institutional Relations and Press Office
E-mail: comunicazione@metaenergia.it
Phone: 06/42011761
Marketing activities / initiatives
E-mail: marketing@metaenergia.it
For all other information
E-mail: info@metaenergia.it
Locations
ROMA
Registered Office and General Management : Via Barberini, 86 – 00187
MILANO
Representative office : Via Fratelli Gabba, 1A – 20123
Commercial offices: Via Rubens, 3 – 20148
Exchange of information between operators
With Resolution no. 294/06 The Regulatory Authority for Energy, Networks and the Environment has sanctioned the obligation for all operators active in the natural gas market to activate a certified e-mail system for the correct management of information exchanges between the various subjects.
Metaenergia Spa has activated, within the established terms, the required communication system; the contact details to send any documents and communications are:
METAENERGIA SpA
Via Barberini 86 – 00187 Roma
Fax: 06 42011568
PEC addresses :
Withdrawals (retail / corporate, electricity & gas): recessi.metaenergia@pec.it
Natural Gas Transportation: utg.metaenergia@pec.it
Dispatching and Natural Gas Supply : opgas.metaenergia@pec.it
Privacy policy
Cookies policy
Work with us
Metaenergia S.p.A.
Legal and operative site: Via Barberini, 86 – 00187 Roma (IT)
Tax code and VAT number N. 10384791009 – Registered in the Rome Business Register Rea n°1228443
Subject to the direction and coordination of META.LUX Sa